From scattered feedback to targeted support
Illustrative example: after a system rollout, feedback arrives in surveys, emails and workshop notes.
AI helps analyse the different formats and group related issues.
Login problems → IT
Training access → Learning team
Process questions → Relevant owner
People verify the interpretation and approve actions. Less manual reading, sorting and forwarding can help feedback reach the people who can respond sooner.
Illustrative use of AI, not a measured client result or promised course inclusion.